How We Work
Our Reseller program is aimed at value added resellers, system integrators and technology partners whishing to complement their product portfolio with security solutions. We offer flexible programs to match your business model and give you all the support that you need to successfully integrate products and solutions from our portfolio. Furthermore, we are open to hear about your requirements and customize our programs to help you respond to customer needs.
For our Japanese partners PIPELINE offers two programs:
- Reseller Program
- OEM Program
Our product and solution portfolio comprises leading technologies that will enable you to differentiate yourself from your competitors and add value to your current technologies with technological integrations and white labeling.
Our engineering team will assist you with installations, setups, maintenances, PoC’s and more in order to make sure that your teams understand the technical granularities.
All our support, services and most of our products and solutions are provided in Japanese to improve communication and user experience.
Our partner-program activities are build around your needs. Whether it is providing local end-user support, conducting PoC’s or seminars, we will provide the flexibility that you need to build a successful growth strategy.
PIPELINE supports its reseller partners as extended members of its own team. This program involves the following activities:
- Business Partner pitches
- EXPO booth attendance
- Initial Assessment (Project feasibility study, technical requirements, understanding needs)
- Training general staff (sales/marketing/planning)
- Training engineer staff
- Install and set up Software on Premise
- Solution Design
- Showcasing Demos
- Set-up Demo Environment On Premise
- Troubleshooting & Maintenance Support
- Technical Onsite-Support
- Technical Escalation Support
- Help with Escalations and Meeting Facilitation with foreign partners
- Training sessions about new features
With our OEM program we help you to be more competitive by reducing research and development (R&D), testing, support, and operations costs, while speeding your time to market.
In a commodity market in which competition is fierce, partnering with an ICT distributor is a smart strategy that can add a layer of differentiation. We understand the unique needs of OEM customers, such as advanced notification of updates, product customizations, and technical integrations. With a broad portfolio of products and solutions we want to assist you to strengthen your competitive advantage.